Effective Date: 3 October 2025
Last Updated: 3 October 2025
This Privacy Policy explains how SolarPalz Ltd (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit or use our websites www.solarpalz.com and palz.solar (together, the “Websites”).
SolarPalz Ltd is registered in the United Kingdom and operates worldwide.
1. Company Information
SolarPalz Ltd
Company Number: 15486432
Registered Office: 20 Wenlock Road, London, England, N1 7GU
Contact Email: ba@solarpalz.com / validation@solarpalz.com
Data Protection Officer / Responsible Person: Benjamin Avery
2. Data We Collect
When you use our Websites and Services, we may collect the following information:
When creating an account
- First name and last name
- Email address
- Nationality
- Preferred holiday destination
When adding a property
- Property name (Hotel, Villa, B&B)
- Location and description of the property
- Company name and company details
- Name, last name, and email address of the property owner
3. How We Use Your Data
We process your personal data for the following purposes:
- To create, manage, and maintain user and property accounts.
- To enable communication between property owners and users.
- To support the purpose of the platform: crowdfunding for solar panels and green energy installations in exchange for discounted hotel stays.
- To ensure compliance with our Terms and Conditions.
- To contact you regarding updates, offers, or changes to our services (only if you have given consent).
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process personal data under the following legal grounds (UK GDPR / EU GDPR):
- Contractual necessity – to provide and manage your account and access to the platform.
- Consent – for marketing communications and optional information you choose to share.
- Legitimate interest – to improve our services, ensure security, and prevent misuse.
- Legal obligation – if we are required to share data with authorities.
5. Data Retention
- Your data will be retained as long as your account is active.
- If you delete your account, or if a property owner requests deletion, we will remove the data within a reasonable period (maximum 30 days), unless required by law to retain it.
6. Sharing of Data
We may share your personal data only with:
- Service providers and partners who support the functioning of our Websites (e.g., hosting, email services, payment processing).
- Public authorities if required by law.
All third parties are bound by confidentiality and data protection obligations.
7. International Data Transfers
As we operate worldwide, your data may be processed outside the United Kingdom and the European Economic Area (EEA). When this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legal mechanisms.
8. Your Rights
As a data subject under UK GDPR/EU GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to processing.
- Request data portability.
- Withdraw consent for marketing at any time.
- Lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local data protection authority.
To exercise your rights, please contact Benjamin Avery at ba@solarpalz.com.
9. Data Security
We implement technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.
10. Cookies and Tracking
Our Websites may use cookies and similar technologies to enhance functionality and improve user experience. You can manage cookie settings in your browser. For more details, see our Cookie Policy.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a new “Last Updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
SolarPalz Ltd
Company Number: 15486432
Registered Office: 20 Wenlock Road, London, England, N1 7GU
Email: ba@solarpalz.com / validation@solarpalz.com
Data Protection Officer: Benjamin Avery